I used to come to this firehouse subs fairly often but stopped because they have not once got my order correct. I gave it another try today while out shopping with my parents and boyfriend and what do you know, still got my sub wrong. In line one of the employees looked at my mother and said "let me guess, pack a day Newport smoker?" My mother may have been a stripper back in the day but she has never touched a cigarette! How rude! I went to complain about my sub being incorrect and they seemed not to care. I asked for the manager and the little black boy with fake diamond studs said he was the manager. I knew he wasn't because let's be real, he black. So after finally letting it go I went to the bathroom only to find a used condom in the sink. What kind of establishment are they running here? Unbelievable won't ever be going back again. PS RIP Ryan Dunn
Every experience in this restaurant has been more than satisfactory, the toasted subs have yet to be beaten by any other sub shop. Each person I've brought here would agree with me.
Great place to came to and eat with the family or friends,the workers are very friendly and nice also...
Food was great! Customer service could have been a little better. Cashier didn't seem like she wanted to be there. We heard an employee ask another "does this look like roast beef?" Which was a little concerning considering she was making subs. Overall good experience we will try it again.
High quality subs. I love the fact that you don't have to have the meat heated if you prefer it cold. The staff is very accommodating and the sandwiches are yummy. :)
Firehouse Subs is a US Meal Delivery based in Frederick, Maryland. Firehouse Subs is located at 1700 Kingfisher Dr, Frederick, MD 21701, USA.
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