I've been a Banfield member for 5 years and love it there. All the techs and vets are so nice and helpful.
Dr. Cole and her team are fantastic. They are wonderful with my special needs dog. I can't say enough good things about them!!
No. No. And No. I have been with Banfield for over four years now, first in Gainesville, VA then in Bethesda, MD. While in Gainesville, the vets were nice enough but I still kept a primary vet who truly knew what he was doing. Bethesda MD was a dream. Perhaps this experience raised my expectations for Banfield vets. Dr. K was marvelous. Then I moved to Frederick and switched to the Urbana Pike clinic. The girls at the front are quite nice and helpful, so no complaints there, but the vet! She is the "Chief of Staff" so I elected her as my dog's vet and what a HORROR. One of my angels needed a cyst removed and the stitches she sewed looked like I did it! My poor baby has puckering, lumpy sutures that are uneven. I was shocked when I picked her up as I know it will leave a horrible scar. I have taken my other dog for surgery elsewhere for a luxating patella and VOSM of Annapolis Junction rebuilt his knee with barely a trace of a scar. This Banfield vet, Dr. McDonald the "Chief of Staff" of Frederick stitched my dog like a bad home economics project. Then I, mistakenly, tried her again for simple shots. She jabbed at my poor baby and my dog yelped and leapt off the table! He was BLEEDING afterwards, and her response was "oops, must have hit a bad spot, sorry." Are you kidding me! She looks all of twelve and is a complete ditz and amatuer who should NOT be practicing medicine yet. No more! No way. Please do not go here with your beloved pet!
I normally don't do reviews for places, but I really feel like I have to do one for this Banfield. This morning I had to bring my cat in to be put down. He had an extreme form of cancer and his life was coming to an end. Having to put your pet down is one of the worst decisions you will ever have to make, and this Banfield went above and beyond for us. The vet assistant explained everything to us and was very sympathetic. She made sure my cat was very comfortable and gave us as much time as we needed to process. When it came time the vet allowed me to hold him as they put him down, which is not usual with places like an animal shelter. The vet was very quick in administering and he passed very quickly and painlessly. I cannot thank the vets and staff at this banfield enough for how well they treated me and most importantly my really special cat.
Always a good experience and good service. What else can I say?
Banfield Pet Hospital is a US Veterinary Care based in Frederick, Maryland. Banfield Pet Hospital is located at 5401 Urbana Pike, Frederick, MD 21704, USA.
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