Shumaker Roofing recently replaced our roof and we were very satisfied with everything. From the initial quote (which was very well presented with samples of the product) to the 2 follow ups to walk the roof and check that everything was done the way it should be. The crew was very efficient and professional and we highly recommend this company to anyone that wants quality roof work done!
Shumaker Roofing gave us a very competitive proposal, they did the entire job in one day (3 roofs on main house and 1 shed roof) and did a thorough clean-up as well. We are extremely happy with the final result and would recommend them to anyone who is in need of a new roof. Very professional!
Nice. So much for responsibility.
Shumaker Roofing was a pleasure to do business with. They are professional in every sense of the word. They took the time to come to our home and review the details of what they would need to do to replace our roof. They gave us a fair price and their work crew did an exceptional job from the first shingle to cleanup. We have a beautiful roof that matches our home's exterior colors because they gave us a list of homes with roofs they thought would look good on our house and we drove by those homes to see what they looked like--this helped us make our selection. The office staff kept us informed every step of the way. They are a top-notch company who delivers a good product and service.
First, Shumaker only make appointments early in the morning. Can't call them until afternoon? They'll keep playing phone tag, even if you leave a message giving them a time range and ask them to just *schedule* the appointment and leave a message to confirm. Protip: use an web-based scheduling system, folks. Or email. Are y'all familiar with that?
When their cut-rate caulk cracked a year later, it redirected lots of water into a wall cavity and made the paint slump about a foot down the wall of the first-floor bathroom. When I called them for an explanation, I played phone tag for a couple days. Then I mentioned in a voicemail how badly their repair had failed, and they stopped replying to me altogether.
My husband and I were impressed by every encounter we had with Shumaker when we redid our roof--office support, estimating, workers, and completion. There are NO subcontractors. They do their own work in the time that is promised. They were there on time and cleared any debris from the work area. They are also very good to senior citizens and are community minded! We recommend them to everyone!
Second, if you're persistent and unlucky enough to make an appointment, they might do for you what they did for me: tell you that your ridge vent has "come loose" and that it needs to be "resealed." (This is code for "dump caulk on it.")
The next contractor I called in diagnosed the real problem immediately: the ridge vent was the wrong size, and whomever installed it originally was an incompetent moron. (That reminds me of someone...)
Shumaker Roofing is a US Roofing Contractor based in Frederick, Maryland. Shumaker Roofing is located at 26 Water St, Frederick, MD 21701, USA.
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