This place is awesome. Great service. Clean. Friendly.
I will not be returning here. They were good when they first opened, but they've gone downhill. They're dishonest, and their prices are pretty steep for what you get - which honestly isn't any better than any other nail place in the area. I'll be taking my business elsewhere and will make sure everyone I know is aware of my experience. Just awful.
***Update***
I used to LOVE Candle Day Spa, but had a bad experience last time. First, I was over charged for my nails. I came in on Monday 7/17 and asked for a full acrylic set. While picking out my color, I was asked if I wanted gel instead. At first, I said no, but was pressured again to get gel. I asked how much more it would cost and was told that it would be $15 more than a regular acrylic set, so $45. When I left the salon, I was looking at your website to see how much a fill-in would be. I noticed while looking at the prices, that an acrylic gel set is $37, not $45. I understand that it says "from $37" however "from" typically means that if there is anything extra or difficult, the price will increase. There was nothing extra in this case - and mind you, I was told $15 extra from the get-go, meaning that the nail technician who did my nails was already planning on charging $45 (a regular non-gel acrylic set is $30). The price itself isn't a huge deal to pay, it more so the principal of the matter. If by chance you have increased your prices and $45 is the correct amount, I would strongly encourage to update your website immediately because from where I stand, it seems like I have been taken advantage of. At the very least, it's false advertising. Additionally, I have to point out that not even a week later, I already have a chip on my thumb nail.
This place could care less about those who make appointments! Appointment at 630 and they took 2 people ahead of me. Not first time.
It's been two weeks since I got my nails done here. In addition to my review above, I want to add that the acrylic has lifted on several of my nails. I think this is due in part to the nail tech not doing anything to my cuticles, which were already overgrown. She just applied acrylic over my overgrown cuticles and as a result, the acrylic didn't fully bond to the nail bed on several of my nails.
Disappointed. Scheduled massage and facials for my friend's birthday a week in advance. After waiting 15 minutes. They said wait 2 more. We did. Then they blamed the wait on other customers. No apology. No offer of a discount. They said we could reschedule. That will never happen. Watch out if you make reservations for an occasion.
I regularly go to Candle Day Spa because I love the SNS nails. I usually don't have any problems with them, but I will say that sometimes the staff can be moody and rude. The last time I was there, they were mopping the floor before the shop closed, and someone who had just gotten a pedicure slipped and fell because the floor was wet. Also, there is one lady with chunky highlights and glasses who wears high heels all the time who sits in the back left corner, DO NOT let her do your pedicure. She will cut your feet and your nails will look terrible.
Candle Day Spa is a US Spa based in Frederick, Maryland. Candle Day Spa is located at 2480 Osprey Way S, Frederick, MD 21701, USA.
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