Rented here from August to November 2016. Had water / moisture damage as well as rodent damage on some of our stuff. The gate required entering the pin code 4 times to open, and a notice said that was due to weather which means they don't want to spend the money to have it fixed. Enormous pot holes on lot, cars / trucks parked very close to doors etc.
During the past month, I have begun using Fort Knox Self Storage in Frederick, Md., off of Old National Pike. The staff was extremely friendly, polite and competent. They guided me through the quick rental process, guidelines and recommended tips and tactics for me not only to get the most out of my storage unit but also how to pack up my existing belonging the most efficiently. The property is very well maintained and clean. I would highly recommend this self-storage business.
Complained about my unit that smells like something has died in it. And wasn't addressed
I have a lock that doesn't belong to me on my unit. I've called and left messages to address it not to my surprise no return call
Peaceful, facility.... acting manager has been running back and forth between stores for at least a month. Needs some repairs on steps around property but besides that, it's a nice location
Stay away from this place.
Owner decided to pull off everyone cars, trucks trailers boats etc in front of the units. When I asked about it. Answer I was given is its the owner decision. Finally when it was moved. There was still debris. Screws etc which I ended up getting a flat tire from.
Every time I stop by the office during business hours no one is there.
This place is awful. The service is terrible. My unit smells like death. And inconsiderate ownership.
Come grab a unit from my wife.. we run this facility.. Hope to see yall
Fort Knox Self Storage is a US Storage based in Frederick, Maryland. Fort Knox Self Storage is located at 5106 Old National Pike, Frederick, MD 21702, USA.
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